Is the herb box available in Canada?Not yet. Shipping and customs from the states into Canada costs more than the herb box subscription, so we are working with herbalists in Canada to find a way to get you the herb box without the extremely overpriced shipping. We are hoping to move the herb box into Canada at some point, but have no set date of when this will be a viable option. |
How are the ingredients of the herb box sourced?We are very aware of the environmental and ecological impact of everything we purchase for the herb box. All of our ingredients will be responsibly sourced, and we strive to find organic ingredients whenever possible. If the herbs are not certified organic they will be ethically wildcrafted. The same goes for the bees wax, oils, butters and all other ingredients in the box. |
What about allergies?We are very aware of the real and present danger to the food allergy community, or those just concerned about their health. No box will ever include gluten, nuts, corn, or dairy and great pains are taken to avoid soy as well, but the packaging cannot be guaranteed soy free at this time. Some of our recipes in the magazine do include wheat, nuts or dairy, but they are easily substituted out for gluten free flour or dairy free milk. If you are allergic to an herb, or a specific class of herb, sometimes it is best to not get that box – which is fine! You can still get the magazine without the herb box. Some people don’t know they are allergic to an herb until they come into contact with it. If this happens, give your herb to a friend and don’t use it your self. We are not responsible for an allergic reaction to an herb. |
When do I get my herb box?Let me preface this with how we make the herb boxes. There is no way for us to predict how many people might be interested in purchasing an herb box any given month. Because we are unable to predict demand, we need people to pre-pay for their herb boxes. Our cut off for this is the 15th of the month which gives us 15 days to order the supplies, package them into personal sized containers, put them in the boxes and prepare them for shipping. By the time all the supplies arrive we have had an average of 3-5 days to get this all done! This is why they need to be pre-ordered. If you subscribe before the 15th of the month, you will receive the herb box for the following month. Subscriptions made after the 15th of the month will not be received until the month after that. However, you will receive your magazine on its release date, no matter when you subscribe.So if you order on or before the 15th of October (for example), you will receive the November herb box (which is rose and is going to be amazing), if you order after October 15th you will have to patiently wait for the December herb box, which is echinacea and will be very useful during cold and flu season. We order exactly what we need for each month’s herb boxes on the 15th of the month before. Because the herb boxes are unique to the herb in the monthly magazine issue and because we are trying to keep things as fresh, seasonal, and straight forward as possible, we are not able to back fill a previous month’s order after the cut off date. We understand that this can be frustrating, and we appreciate your patience and understanding. At the end of the day we think this is the best way to get you fresh, quality herbal ingredients to work with. The easiest way to avoid all this confusion is to order your herb box before the 15th of the month. SUBSCRIBE HERE |